Anyone have a high-efficiency washing machine that smells?

It has come to our attention that consumers have been complaining about a pool of water forming underneath their washing machine--and it also smells like mold. CBS Channel 5 San Francisco is doing a special report on this issue, and if any of you live in the SF Bay Area and have been experiencing this problem, please give the consumer hotline a call at: 888-5-HELPS U. -Angela CBS 5